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IFKAD 2017 Special Tracks
KM Research in Disaster Management Case Studies and Analysis in the 21st Century
The use of Knowledge Management processes and institutions are deeply entrenched into Disaster management (or emergency management) in North America and Japan (regions prone to natural and manmade disasters).
We will utilize The Leveraged Infrastructure of Knowledge Management Platform into Disaster Management arena. This will determine the Key Components of a KM Platform into DM as related to Integrating Technology: Knowledge Servers as Integrators. It allows for a transition between and across multiple enterprises that use the same servers. Such date we have analysed and can present our various assumptions and findings.
There are in operation Knowledge Servers across North America that connects islands of data (so crucial in Disaster Management using the scientific methods used in KM) where with Intranet and new information is generated at a high rate. Take Hurricane Katrina and Mathew or Fukoshima which showed up the need to borrow and think through from Knowledge Management Toolkit. To start from Document managing, to Capture tools, to integrating Web conferencing between Knowledge workers of different support groups, to e communities on the outerlier, to Information Packaging to Shared Workspace and mind space on Explicit and Tacit specially the intuitive hard to explain but experiental information of Tactical and Strategic Teams. The Operational Data collected through several Disasters have to be mined to reach Knowledge Discovery.
With Knowledge Management Research streams and substantial data information and analysis available to our disposal we wish to draw upon KM to help us enable Disaster management into a Knowledge Base, with Knowledge Sharing, on business activities in Disaster Management Systems, the role of Telecom in Disaster Management and its Knowledge base, the Role of the Ministry or Dept. and organizations in Response that is an enabler, the Response Teams both land and sea based and various monitoring systems and their interplay on Knowledge sharing, Knowledge Action, Convergence of IT, Knowledge Workers Disaster management (like KM) cannot by itself avert or eliminate the threats; instead, it focuses on creating plans to decrease the effect of disasters. Failure to create a plan could lead to human mortality, lost revenue, and damage to assets. Currently in the developed parts of the world, most businesses do not have emergency management plans. Events covered by disaster management include acts of terrorism, industrial sabotage, fire, natural disasters (such as earthquakes, hurricanes, etc.), public disorder, industrial accidents, and communication failures.
More specifically, we are interested in understanding how the design of information technologies and systems lead to oftentimes unintended consequences which may have a substantial impact on business value.
Some of the research questions asked in this research stream are: How do people share information and knowledge in a computer-mediated environment? Why do people share knowledge, especially with people with whom they have never had any prior face-to-face contact? Do aspects of the design of electronic communication technologies influence the patterns of communication interaction? If so, how and what aspects are most important in shaping behavioral patterns in communication? Do different processes of communication interaction yield different outcomes in terms of knowledge sharing performance? How can (or should) we measure performance in a knowledge sharing context? How can we design communication/knowledge management technologies for more effective and efficient knowledge sharing.
Knowledge Management Research, KM Toolkit for Disaster Management situations, The Leveraged Infrastructure in KM and related to Disaster management, Share Knowledge, Communication failures, methodology
Shanker (Shanks) Seetharam | Centennial College, Canada
Sumitra Reddy | West Virginia University, USA
Yenumula Reddy | West Virginia University, USA