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IFKAD 2017 Special Tracks



TRACK TITLE:
Domain Specifics of Knowledge Management
DESCRIPTION:
This conference track is aimed at discussing differentiation of knowledge management (KM) methods and tools depending on domain and type of knowledge. Different knowledge domains (e.g. product/service knowledge, customer knowledge, operations management or strategic management knowledge etc.) have various knowledge characteristics and knowledge types. As a result different knowledge domains require corresponding methods and tools. Ideas about the differentiation of KM methods and tools depending on the types and domains of knowledge are supported by a number of studies. For example, on the basis of empirical research Jobe and Schulz (Schulz, Jobe, 2001) have shown a positive relationship between the "focused" KM strategy and performance of the company. "Focused" strategy involves the use of different methods of knowledge codification depending on the type of knowledge. INNOVARRA project (Gavrilova et al, 2015) introduces the "triad" idea of the interaction between knowledge domains, types or properties of knowledge and methods or tools of KM (Kudryavtsev, Menshikova, 2016).
Domain specifics of KM methods and tools can be found in the corresponding literature: Customer KM (Gibbert et al, 2002; Paquette, 2005); Nuclear KM (IAEA, 2006; IAEA, 2011; IAEA, 2012); etc. Different domains may have various preferences for "universal" KM methods and tools. Besides they will have some domain-specific methods and tools. Features of KM methods and tools for different knowledge types can be also found in the corresponding literature: visual KM (Eppler, Burkhard, 2007; Kudryavtsev, Gavrilova, 2016), multimedia KM (Ng et al, 2003; Penta et al, 2008) etc.

Possible topics include the following:
  • KM methods and tools in various functional areas (marketing, logistics, strategic management, procurement, R&D, production etc.);
  • KM specifics and examples in various industries (nuclear, oil&gas, software engineering, automotive etc.);
  • Knowledge domains (customer knowledge, product knowledge, technology knowledge etc.): KM methods and cases;
  • KM of different knowledge types (visual knowledge, multimedia knowledge etc.): specifics and examples

KEYWORDS:
knowledge management, knowledge domain, knowledge typology, KM tool

ORGANIZER(S):
Tatiana Gavrilova | GSOM St. Petersburg State University, Russia
Dmitry Kudryavtsev | GSOM St. Petersburg State University, Russia
Anna Menshikova | GSOM St. Petersburg State University, Russia